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Strategic Plan vs. Operational Plan

Strategic Plan Vs. Operational Plan:
Do You Know the 5 Main Differences?
What's the difference between a Strategic Plan vs. an Operational Plan? Both are plans but are they the same? If not, what’s the difference? Do you need both? Why do we need both? 
After mentoring Start-Ups from pre-revenue to achieving at least S$1M in revenues since 2012 and supporting growing Small-Medium Enterprises within the S$4M to S$10M range revenues, whose leadership teams are stuck in their day to day operational matters and fire-fighting, I hear these questions frequently.  My response: A strategic plan outlines your Vision, Mission, Core Values to build the Culture with high-level goals for the next 3 to 5 years. It also takes into account how you’ll measure those goals, and the major projects you’ll take on to meet them. An operational plan (also known as a work plan) is an outline of what each of your business departments shall focus on for the next financial year. In essence, your Strategic Plan …
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Probably The Most Important Sales Skill of All

Here is a 4-step process to help you hone your ability to sell successfully.
It doesn't matter how good your service, product, idea or vision is. It doesn't matter how smart you think you can be with your marketing. It doesn't matter how 'funtastically' charismatic and knowledgeable you are. If you can't close the deal, your business, your marketing and sales effort is just a waste of time and energy. The best way to learn essential sales skill is to understand how the good sales people prepare and close deals. Here is a four step process that a driven and hungry sales professional can follow:


1.  Start with the end in mind by "thinking like a closer."
The "great closers" of the sales world share these three characteristics:
They're prompt. When closers get a hot sales lead, they're on it immediately. If they sense the time is right, they close the deal, right then and there.They're persistent. When closers know that they've got …

Your 30-secs Elevator Sales Pitch is Dead... Fix it now!

The stinky, old and boring elevator sales pitch is dead. Yet, most sales people are still using it! Duh! 
Refer to these 4 tips to strategise and create a sales pitch that doesn't sound like it was written in 1900s.
"The elevator speech is dead, or at least it should be," says Cliff Suttle, author of The Anti-Elevator Speech. "Elevator speeches are too long, too boring, and too pushy."
Based on his sales training, he said, "Most sales trainer highlighted that an elevator speech is a pre-planned 30-second-to-two-minute response to the question 'So what do you do?'". Business people today have become hyper-sensitive to commercials. If anything even hints at being sales-y or fake sounding, people will tune out. "The goal of networking is not to gather sales leads, but to start genuine relationships and that begins with a conversation, not a sales pitch." says Suttle.
Suttle has created a system that replaces the old, worn-out elevator sp…

Making Optimum Choices in Life

I was asked by one of my business mentees I am currently mentoring, "How do I make the most optimum choice in life when I am bombarded with possibilities all the time?"Life is full of choices. This choice, that choice, both choice or none of the above. THAT's a whopping 4 choice!  Choice can open the door to a whole new possibilities, not only at cross-roads on our path in life, but in each moment, giving us access to the bountiful of possibilities with which we can paint our world any way we want it to be.  We can choose a new action, thought or feeling at any time, and create an entirely new reality as a result.  Every choice has an impact or consequence, to a greater or lesser extent, each one like a pebble dropped in a pond; the ripples, the ramifications, spreading out into your future and other areas of your life. Even one small choice made today that shifts your life by a minor degree can take you to an entirely different future than the one you are heading, opening …

The Science of Sales - How to Prospect Professionally

It was a busy Wednesday and I received a call from a Sales Manager from a software company who is prospecting me and called me for a sales appointment. His purpose of calling me is to meet me. When I asked for what purpose? He said, "I want to meet you to find out more about your business." I replied, "Ok, understood and for what purpose?" and he got stucked with no answer. 

I asked him, "Is that all? Is this how you sell? What is your results?". This guy became very uncomfortable and started apologising. 

Folks, if you are out there to create value for the world, selling is a skill you must constantly develop! Always research the person, company or industry before you call them and "KNOW WHY" you are calling them. Don't waste people's time! 

When you call a Prospect, communicate the intention of your call, request for meeting and share how you have helped people or companies in the past and if you could be of assistance to them. If they sa…

From Toilet Cleaner to CEO

On 22-April-2012, my entrepreneurship journey story was published by The Sunday Times in Singapore by Mr. Wong Kim Hoh








































My Daily Motivational Process

People ask me fairly often how I've kept myself motivated daily and regularly post quotes every 2 ~ 3 hours for the past 2+ years that I've been using social media. It's quite simple actually. I begin every day with the following commitments:
1. Gratitude. Today I am thankful for all the wonderful things in my life: my sight, my voice, my hearing, my experiences, my brain, my existence, my health, my home, my family, my mastermind brothers, my friends, my colleagues, my customers, my business, my home, my mentees, my mentors, my advisers, my successes and, yes, my work. 
2. Creativity & Learning. Today I will seek opportunities to think and do something new and different and thereby changing the world for the better. I read positive quotes and schedule posting of those quotes that resonates with me. I also seek to learn at least 1 thing everyday. 
3. Planning & Prioritisation. I plan my day every morning before I leave home. I review all my projects, tasks, meetings,…

The 4 Essentials of Effective Leadership

I read this article written Mark Raciappa, ActionCOACH and I totally agree. His communication is clear, concise and it resonated with me. Mark says;
I remember a bumper sticker: “Either Lead or Follow—But Get Out of the Way!”
Interestingly, in my company, I say something similar and it goes like this "If you can lead, lead. If you can't lead, follow. If you cannot lead or follow, get out of my way!
Mark continued to write that, when our role calls for the former, here are 4 important things to keep in mind:1. Great leaders communicate. Realizing that good communication is a 2-way street, we must be responsible for our part. That being said, true communication is the response that you get. Whatever form you choose (verbal, mail, e-mail, etc), if you don’t get the outcome you seek (from a “willing” recipient), the responsibility lies with the sender. Great leaders confirm, gain commitment, and solicit feedback to improve the process.2. Great leaders make decisions. Far too ofte…